Are you an experienced outbound caller who thrives on results?
Do you enjoy fast-paced, high-volume campaigns where your ability to connect and influence makes a real difference?
We’re seeking a confident, personable, and professional Outbound Caller to support our greater team across location specific campaigns. You’ll be contacting owners of residential building companies across Australia and New Zealand, or the United States and Canada (depending on your location), with an exclusive offer, for example: inviting them to one of our highly rated in-person events and securing their registration.
This is not just about making calls, it’s about engaging conversations, consistent follow-up, and driving tangible outcomes.
Full-Time | Opportunity Creation | High-Energy, Professional Role
Calling a curated list of residential building company owners
Using a proven script (no improvisation) to invite them to a free, in-person event or offering a free digital resource
Sending follow-up emails and SMS messages via HubSpot
Reaching back out to interested contacts for three consecutive days until they register (or decline)
Logging every call, outcome, and task in HubSpot
Reporting directly to the APB Representative team leader with daily and weekly updates
Experience with outbound calling, cold calling, telemarketing, or B2B sales
Strong call control skills - you can hold the conversation and keep people engaged
A warm, friendly, and professional phone manner
High energy and resilience (This is a high-volume role)
Experience using HubSpot CRM for calls, emails, and record-keeping
A fast, reliable internet connection and a quiet working environment
Availability to work during Monday-Friday 8am-5pm AEST/CST (location dependant)
Comprehensive onboarding & training provided
Join a high-performance team of professionals
Full-time hours with a focus on activity & results
Minimum Expectations: 500+ Companies called per week
Pay: Annual base salary plus superannuation plus bonus per marketing qualified lead added (details provided during interview)
Runway: Opportunity to progress through our sales pathway based on performance. From outbound team, to booking team, to closing team and beyond.
The Association of Professional Builders is a business coaching company dedicated exclusively to custom home builders. Through our membership, we provide on-demand training and proven systems, along with business coaching and elite mentoring programs where we work one-on-one with builders around the world.
The work we do has a real impact. Every day, we help building company owners regain control over their businesses. As our members continue to thrive, we’ve been able to grow and expand our operations sustainably.
We’re a close-knit team of 37 people across three countries, growing steadily and securely. We’re proud to have been certified as a Great Place to Work in Australia for the fourth year in a row, following an independent review of our team.
We prioritise culture and attitude above all else. We actively protect our team and uphold our core values, ensuring we continue to build an environment where the right people can do their best work.
• We never make assumptions, we ask more questions.
• We always do the right thing, even when no one else is looking.
• We acknowledge the wins.
• We don’t take things personally.
• We make decisions and own the result.
• We are impeccable with our word.
• We trust but verify.
Note. We'll be asking about these values in your interview!
